At Rally Packaging, we don’t just offer technical support. We excel at it!
Parts and Service are available from our factory trained technicians. We offer prompt field service 24 hours a day, 7 days a week. We also provide a total systems approach, servicing all related packaging machinery and equipment.
Our trained technicians offer technical support on the phone, in your manufacturing plant or on our shop floor. From a simple maintenance question to a complete machine rebuild or upgrade, our Service Department is up to the task. We understand that skilled support (when needed) is a top priority.
Our technicians have formal training in electrical, pneumatic and mechanical systems, as well as most common P.L.C. and programming languages. With over 75 years of combined packaging machinery experience, our field service personnel are capable of troubleshooting, diagnosing and correcting performance issues with new and used packaging equipment.
Our Parts Department is experienced and efficient. We make every effort to get you the part you need – the first time and on time!